Returns and Refund Policy

OUR RETURN AND REFUND POLICY APPLIES ONLY TO THOSE PURCHASES MADE DIRECTLY THROUGH www.plumpbeautyco.com. YOU MUST HAVE A VALID ORDER NUMBER TO PROCEED WITH A RETURN OR REFUND REQUEST.

PLEASE THOROUGHLY CHECK YOUR Product(s) ordered UPON RECEIPT. IF YOU are missing any COMPONENTS OR your product IS DAMAGED, PLEASE IMMEDIATELY CONTACT OUR CUSTOMER SERVICE TEAM BY EMAILING US AT info@plumpbeautyco.com. PLEASE REPORT ANY MISSING COMPONENTS OR DAMAGEd items WITHIN 48 HOURS OF RECEIPT FOR A REPLACEMENT OR FULL REFUND TO YOUR METHOD OF PAYMENT. PLEASE PROVIDE YOUR ORDER NUMBER AND EMAIL WHEN YOU CONTACT US FOR THE FASTEST RESPONSE.

YOU MAY REQUEST A REFUND or return FOR YOUR new and unused product WITHIN THIRTY (30) DAYS OF YOUR DATE OF PURCHASE.